Florence Remy

Overall Contribution:
* Unified the marketing language, enhanced the marketing knowledge
* Brought marketing tools and methods leading to an improvement in the understanding of the market and helping JAG to focus on key actions
* Improved networking, data exchange and communication in JAG

**Operations based:

1) Reporting: Generate Sales Analysis to JAG management and parents companies (Air Liquide and BOC)
2) Research: Provide environment macroeconomic, market, industry trends analysis to support decision-making/strategic planning

**Project based:

1) Implemented JAG Marketing Segmentation:
•Defined JAG segmentation
•Designed a key customers segmentation level
•Organized integration into IT system
•Implemented sales reporting based on the segmentation for 18 affiliates

2) Built a competitive intelligence team/Set up competition follow up
•Organized competition watch
•Set up of a market shares tracking

3) Conducted customer satisfaction surveys
•For 20 Electonics sites: Designed a face to face survey conducted by JAG. Identified performance measures. Generated an action plan.
•For 300 Bulk Industrial customers: CATI/WAPI/postal survey conducted in collaboration of a consulting company.

1) Furniture leasing account executive
- Provide customers with product information and assist them in the selection of products
- Coordinate delivery schedules; Handle and resolve complaints
- Collected customer feedback and competitive information to develop the leasing business

2) Responsible for the organization of special events for the Foreign Customers Club

1) Developed catalogs and other print media
2) Organized interviews of French artists by the Japanese media, & Prepared schedules
3) Acted as liaison between French artists and the Japanese media during the festival

-Internship-
Research about Digital Archiving for Cultural Assets, with the MITI

-Internship-
Tabletop Division, Export Marketing and Sales Department

Co-founder and active member of La Nuitee,
Association in charge of the management of a hostel for homeless women

1)Organized Special Events to communicate and raise funds
2)Recruited and trained staff, and volunteers
3)Developed a newsletter