Florence Remy

Bulk product leader, Japan Air Gases Ltd

141 0031TokyoKanto - Japon

- 6 years of work experience in Japan
- Fluent Japanese and English
- Marketing Specialization
- Strong organizational, coordinating and follow-up skills

3 contacts
Depuis 2006
Expérience professionnelle
2002 - 2005

Overall Contribution:
* Unified the marketing language, enhanced the marketing knowledge
* Brought marketing tools and methods leading to an improvement in the understanding of the market and helping JAG to focus on key actions
* Improved networking, data exchange and communication in JAG

**Operations based:

1) Reporting: Generate Sales Analysis to JAG management and parents companies (Air Liquide and BOC)
2) Research: Provide environment macroeconomic, market, industry trends analysis to support decision-making/strategic planning

**Project based:

1) Implemented JAG Marketing Segmentation:
•Defined JAG segmentation
•Designed a key customers segmentation level
•Organized integration into IT system
•Implemented sales reporting based on the segmentation for 18 affiliates

2) Built a competitive intelligence team/Set up competition follow up
•Organized competition watch
•Set up of a market shares tracking

3) Conducted customer satisfaction surveys
•For 20 Electonics sites: Designed a face to face survey conducted by JAG. Identified performance measures. Generated an action plan.
•For 300 Bulk Industrial customers: CATI/WAPI/postal survey conducted in collaboration of a consulting company.

Eau - Électricité - Gaz
2000 - 2002

1) Furniture leasing account executive
- Provide customers with product information and assist them in the selection of products
- Coordinate delivery schedules; Handle and resolve complaints
- Collected customer feedback and competitive information to develop the leasing business

2) Responsible for the organization of special events for the Foreign Customers Club

Grands magasins
2000 - 2000

1) Developed catalogs and other print media
2) Organized interviews of French artists by the Japanese media, & Prepared schedules
3) Acted as liaison between French artists and the Japanese media during the festival

Cinéma
1999 - 1999

-Internship-
Research about Digital Archiving for Cultural Assets, with the MITI

Électronique et microélectronique
1998 - 1998

-Internship-
Tabletop Division, Export Marketing and Sales Department

Biens de Consommations
1995 - 1997

Co-founder and active member of La Nuitee,
Association in charge of the management of a hostel for homeless women

1)Organized Special Events to communicate and raise funds
2)Recruited and trained staff, and volunteers
3)Developed a newsletter

Associations, ONG

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